At Tanu Silks, we prioritize the privacy of our customers and are committed to protecting the personal information you share with us.

1. Information We Collect
1.1 Personal Information
We may collect personal information directly from you when you:

Place an order
Register on our website
Subscribe to our newsletters
Contact us for inquiries or support
This information may include:

Full Name
Contact Information (email, phone number, address)
Payment Details (credit/debit card information, UPI, or other payment methods)
Shipping and Billing Address
1.2 Non-Personal Information
We may also collect non-personal information automatically, such as:

Browser type and version
Device details and operating system
IP address
Website activity, including pages visited, time spent, and navigation paths
1.3 Cookies and Tracking Technologies
To enhance your experience, we use cookies and similar tracking tools to:

Remember your preferences
Provide tailored product recommendations
Analyze website performance and user behavior
You can manage or disable cookies through your browser settings.

2. How We Use Your Information
We use the collected information to:

Process and deliver your orders
Provide personalized customer support
Send updates on offers, promotions, and new products
Enhance your shopping experience
Ensure the security and functionality of our website
3. Sharing Your Information
We value your trust and do not sell or rent your personal information. However, we may share your information with:

Payment Gateways: To securely process transactions
Logistics Partners: For order delivery and tracking
Service Providers: For marketing, analytics, or technical support
All third parties are contractually obligated to protect your information.

4. Data Protection and Security
We implement industry-standard measures, including encryption and secure servers, to protect your data. However, no system is entirely foolproof, and we encourage you to safeguard your login credentials and account information.

5. Your Privacy Rights
You have the right to:

Access your personal information
Update or correct inaccuracies in your data
Request the deletion of your account or personal information
Opt out of receiving promotional communications
For any privacy-related requests, contact us at [Insert Email Address].

6. Retention of Data
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Updates to the Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Updated policies will be posted on this page with a revised effective date.

8. Contact Us
For questions, concerns, or feedback about our Privacy Policy, please contact us:

Email:Tanusilks6@gmail.com

Phone: +919663626349

Office Address:# 2 Tanu silks, Chunchagatta main road, Near Rajanandhini hospital konanakute, JP Nagar Bangalore 560062

 

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